Shipping Policy

Shipping Locations

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We offer shipping throughout India and internationally. For international orders, customers are requested to email us for shipping charges and bulk order rates.

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Processing Time

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All orders are processed within 2 business days. Orders are not shipped or delivered on weekends or public holidays. In cases of high order volumes or unforeseen delays, processing times may be extended. We will notify you via email if there are significant delays.

Shipping Rates & Delivery Estimates

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Domestic Shipping:

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Standard Shipping: Delivery within 48 to 72 hours.

Express Shipping: Delivery within 24 to 48 hours (if available).

Shipping charges are calculated at checkout based on weight, dimensions, and delivery location. Delivery times are estimates and may vary based on factors such as carrier issues or weather conditions.

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International Shipping:

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Shipping rates and delivery times vary by destination. Customers are requested to email us at contactus.xtc@gmail.com to inquire about international shipping charges and bulk order rates.

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Order Tracking

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Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your package. You can also track your order by logging into your account on our website.

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Shipping Delays

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While we strive to meet our estimated delivery times, delays may occur due to factors such as carrier issues or extreme weather conditions. XTC Lifestyle is not responsible for delays caused by these factors.

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Delivery Issues

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If you experience any issues with your delivery, such as a lost or damaged package, please contact us at contactus.xtc@gmail.com within 7 days of the expected delivery date. We will assist you in resolving the issue as quickly as possible.

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Incorrect Shipping Information

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Please ensure that your shipping information is accurate at checkout. XTC Lifestyle is not responsible for delays or issues caused by incorrect or incomplete addresses. If you notice an error in your shipping details, contact us immediately to update the information.

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Returns and Exchanges

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For information regarding returns and exchanges, please refer to our Cancellation and Refund Policy.

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